Jared was excellent. Very helpful and he made me an awesome deal. Most satisfied.
We are happy with the vehicle we bought here. We were treated well.
I received an email from Northpointe Motors saying they were interested in buying my car so I set up an appointment to get it appraised last Friday. I took it in and met with Aaron who was very kind and helpful. After he took some pictures and notes he said the buyer would get back to me the next day as I was hoping for a quick turn around. I called back this Wednesday to check on the appraisal since I had yet to hear back and the gentleman apologized and said someone would be calling me later that day. I called back this afternoon because I still hadn't heard from anyone and honestly, it really wasn't that big of a deal and I wasn't upset. Boyd answered the phone and I told him the situation for which he promptly apologized and said he would call me right back with the appraisal. He called back and told me the offer which was the lowest I had received and while I was disappointed I was not upset. I started to let him know that the offer was low but I appreciate it and before I could finish he hung up on me. As I said I wasn't upset however, that was extremely unprofessional. I wouldn't recommend anyone to this place that expects to be treated with respect.
Easy people to work with and very willing to do what they can to get you a great deal
If I could rate a 0 I would. Customer service has been absolutely horrid for me. I have had a terrible experience here and still continue to. They never return my calls. I would definitely not recommend this company to any of my friends or family seeking a used vehicle.
Northpointe Motors Instant Car Credit Kalkaska is a US Car Dealer based in Kalkaska, Michigan. Northpointe Motors Instant Car Credit Kalkaska is located at 505 W Mile Rd, Kalkaska, MI 49646, USA.
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